Most people listen to respond, instead of listen to understand. Do you have the tools and skills to listen well and with intention? When was the last time you thought after a conversation I wish I listened more closely? Listening is the best gift you can give in any of your relationships.
3 – Assumptions/perceptions and it impact on communication
Every day, All day long, we make assumptions. Most of our assumptions are based on our perception of what is happening, our attitudes, experience and background. Assumptions and perceptions drive our feelings which influence our actions. The course will help guide you to be aware of your perceptions, frame of reference and how those elements influences your feeling and behaviours negatively or positively.
4 – Understanding and Application of Body Language
Do you speak a second language, if yes how about a third or may be a fourth language? Body language should be a second language for everybody simply because non-verbal communication forms 90 % of our message.
5 – Cultural Competency and Intelligence to reduce conflict
Are you culturally intelligent? Culture awareness is a key success factor in working as a team. Cultural competencies boost your ability to understand, communicate and effectively interact with people from different cultures. If you need a boost to help you work successfully with people from different cultures, this short course will fill this need.
6 – Building relations with your Stakeholders
Would you like to improve your relationships with the people you deal with? Can you imagine how much good and successful relationships can improve your project outcome? This becomes easy when you use behavior type as a guide. This course will show you the “HOW”.
7 – Building relations with your Stakeholders
Your success in business and personal lives depends on your ability to persuade others? Regardless of what you do, your job requires you to influence others just about all the time. Do you know what it takes to influence others? This short course will enhance what you have to make you influence others in an easy and professional way
8 – Difficult situations made Easy to handle
Do you have a difficult person in your life, it is important to remember that people are different NOT difficult? We all face several types of difficult behaviors on a daily basis. Unfortunately most people have no training in handling difficult situation and then the difficult situation becomes even more difficult.
1 – Communication skills to reduce conflict
Impactful speaking abilities lead to collaborative relationship and synergetic performance. Most people think, to speak, all you have to do is to open your month and the words will flow out flawlessly. Unfortunately, this is not true. This approach creates conflict.