Delivery Date: second Friday of each month | 1:00 PM- 4:30 pm | Online with Zoom
Fees: $145 (+GST)
4 – Understanding and Application of Body Language
About Instructor
Date & Location
Introduction
Do you speak a second language, if yes how about a third or may be a fourth language? Body language should be a second language for everybody simply because non-verbal communication forms 90 % of our message.
Body language is a critical success factor for conflict resolution and negotiations. If you are involved in any type of negotiation, conflict management, or even an interview, this course is for you.
This half day practical virtual and lively course focusses on the use of body language, provides the participants with many practical applications in 10 different life and business situations. The presenter uses practical examples and case studies, and a video to enhance the participant’s understanding of the issues related to body languages.
What will be covered? Here is the agenda
- Understanding “non-verbal clues”
- The importance of non-verbal communication
- Matching body language to the message delivered
- Eye language, facial expression, hands and arms gestures, legs and feet
- Reading body gestures as a book
- Practical applications of body language in many life and business situation
How will you benefit? Upon course completion you will be able to:
- Enhance your relationship with clients, friends, co-workers, and customers
- Reduce and manage project conflicts by checking assumptions and confirming perceptions
- Understand and appreciate the importance of body language
- Produce results through monitoring nonverbal communication
- Enhance trust and communication within a project team
Success Toolkit
Participants will leave the course with summaries and checklists as records of their activities and references for future use.